Tuesday, November 29, 2011

The Verification Home Inspection to Prove Repairs

!±8± The Verification Home Inspection to Prove Repairs

When a home inspection contingency is part of a real estate purchase agreement, the buyer often requests certain repairs (called out in the inspection report) to be completed by the seller prior to closing. A home re-inspection is a way for him to verify that the repairs have been done properly. He calls back the same home inspector he hired originally, who then examines, either for free or for an additional fee, the specific defects thus identified, and he excludes everything else.

This verification home inspection is often confused with what is known as the "verification of property condition," but the two are actually different. The latter term refers to a final walk-through the buyer takes through the property to make sure that the house is in the same condition as he expects. It is not a tool for further negotiations, nor does it in any affect the binding terms of the contract. In other words, it doesn't remove any obligation the seller has to complete repairs to which he has agreed, but it also doesn't permit the buyer to tack on additional demands. All the walk-through really does is absolve the real estate agent(s) of liability.

It is also important to distinguish between the original home inspection, which is the work of a generalist, and follow-up work or "further evaluation" recommended in the inspection report and performed by specialists. Some clients object to having to shell out additional money for more inspection fees, but the home inspector is not licensed to make repairs or to render an expert judgment in areas that require special qualifications, such as pests, chimneys, electrical, plumbing, HVAC, foundation, soil, septic/sewer, and hazardous materials such as radon, lead-based paint, asbestos, and measuring air quality. Many inspectors do acquire additional, special licensing, but even then they need to be careful to avoid conflicts of interest. Washington State permits inspectors to repair defects they inspected only after a year has passed.

Use the same home inspector hired originally to conduct the verification inspection. Otherwise, you are really paying for another complete home inspection. The first inspector is already familiar with the house and can immediately tend to the specific defects highlighted by the client.

Some home inspectors charge a re-inspection fee (typically about a third of the original fee). Others provide this service free of charge for a limited period of time, typically up to a year after the original inspection. Members of each school of thought justify their position with sound philosophical and ethical reasoning, differing primarily in how strongly one feels it is necessary to stay above all suspicion of taking kickbacks, despite having vowed to adhere to ethical Standards of Practice.

Some inspectors shy away from doing a verification home inspection. There are certain liability dangers that arise when the seller hires a layperson, without financial protection or license, to make repairs. The layperson may, intentionally or unwittingly, make only cosmetic repairs, and the inspector may be unable to tell that the real problem remains unaddressed. In this case, the only recourse the client has is to come after the person conducting the inspection. Because of this, many inspectors will not agree to do a home re-inspection without proof (e.g., invoice) that the contractor was a licensed professional.


The Verification Home Inspection to Prove Repairs

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Thursday, November 10, 2011

Granite Tales - Myths, Urban Legends, and Fabrications (Of the Other Kind)

!±8± Granite Tales - Myths, Urban Legends, and Fabrications (Of the Other Kind)

The following bits of commercial granite folklore have been taken directly from customer comments and questions, pieces circulating on the web, and discussions with hundreds of homeowners who graced me with the opportunity to service their commercial granite. Just for fun, I'll give you a little background on each, where they came from, and how they got started. In case you haven't heard some of these before, you'll be prepared when they eventually make their way 'round to you!

Please note I use the term "commercial granite" throughout this article. This is because we are referring to stones that are sold commercially as granite, rather than the (very) narrow subset of stones that meet the scientific definition.

1.) My Contractor / Granite Salesperson / Internet Guru (Pick Your Favorite Perpetrator) Said My Granite Doesn't Require Sealing - Those of you that have read my previous work are probably sick of me harping on this, but I (unfortunately) hear this one more often than all others. It is the most damaging of all the granite maintenance malpractices you can commit if you rely on this unsound advice.  

Interestingly, there are a couple of Internet "experts" who semi-endorse this fallacy (but will sell you their impregnator if you ABSOLUTELY, REALLY insist on having one, and theirs lasts FOREVER... Hilarious!). One even goes so far as to state that the physical properties of granite dictate it never needs to be sealed (funny, they also have a "lifetime" sealer for sale two paragraphs later). 

I was in recently in Los Angeles, visiting a property manager who had stains in approximately 1/3 of the 305 commercial granite counters they recently installed in their newly renovated luxury apartments. I wish I could have brought the naysayers with me so they could convince the distraught maintenance folks that those oil and wine stains were only figments of their imagination...

From the contractor perspective, back in the bad old days, impregnators were primarily based on silicone derivatives. While fantastic against water, they were (and are) poor performers against oil-based stains. Additionally, if they were over-applied, the impregnator residues on the surface of the stone would also absorb oil. Double whammy. Here's the logic: If it's a given that oil stains are the worst to remove, and if the impregnator won't stop them anyway, why bother? That was in the late '80s - this is 2007, and we have technology that will stop oil staining dead in its tracks. Like all misinformation, it has a little root in fact, and it dies slowly.

The Internet folks have different motivations. Either they are:

A: trying to sell you granite slabs by disavowing any faults commercial granite has, or

B: using reverse psychology sales techniques (poorly, I might add) to sell you their impregnator.

2.) My Neighbor Told Me My Granite Isn't Safe Because it Harbors and Grows High Amounts of Bacteria - This one is still circulating even though it has been proven false numerous times by both government and industry organizations. Please allow me the opportunity to set the record straight on this one, once and for all - it is absolute rubbish. In fact, properly maintained commercial granite surfaces are some of the most sanitary you can buy. Like all other food prep surfaces, commercial granite should be properly cleaned.

It is widely held that the manufacturers of man-made counter top materials started these rumors, although no solid proof exists. In summary, The National Institute for Occupational Safety and Health has given commercial granite a clean bill of health, as has the Centers for Disease Control (CDC).

3.) Someone Told Me My Granite Emits Radon Gas and is Radioactive - A little bent science goes a long way... Minuscule amounts of radon gas are emitted by nearly any type of stone found where uranium is present, and trace amounts of uranium can be found nearly anyplace you find stone. Bottom line? There are no health or safety risks associated with the release of radon gas or radioactivity from commercial granite. 

As a matter of note, concrete, cement, and gypsum all release as much or more radon gas than commercial granite, and there is no health risk associated with them, either. It is also believed that a manufacturer of man-made counter top materials started this rumor.

4.) I Was Told to Clean My Granite With Just Soap and Water - This one has a couple of variants floating around, including specifically using dish detergent (and a special brand, I might add) or plain water. Will doing this harm your commercial granite? No, it won't. Will it impact the way it looks? Yes, it will. 

If you were to wash your windows with plain "soap and water" (or dish detergent,  or plain water) and a sponge, I guarantee that you will not be pleased with their appearance.

With this in mind, it is best to perform routine cleaning of your commercial granite with a product that is specifically designed for use on natural stone. Using soap, dishwashing detergent, or non stone-specific cleaners will leave your commercial granite looking dull and lifeless.

5.) Somebody Told Me the Shine Will Wear Off My Granite, and It Will Require Re-Polishing - Unless you are playing roller hockey on your commercial granite surfaces, it is highly unlikely you will need to have them re-polished. I have seen very isolated instances (all of them on very dark "granite") where the surface actually deteriorated under normal use and required re-polishing. In reality, these stones were suspect to begin with, as it was unlikely that they met a 5.5 rating (the minimum hardness allowed) on Mohs's Scale of Hardness. Good quality commercial granite, properly maintained, will not permanently lose its shine for a long, long, time - even under heavy (but considerate) use. 

If your granite has been waxed, then the "shiny" will wear off, and you will need to re-wax them. Waxing of commercial granite is generally NOT RECOMMENDED, so do it only if your surfaces were previously waxed to provide their final gloss.

Most shine and reflectivity loss is caused by the use of improper cleaning chemicals, improper cleaning methods, or both. As I mentioned earlier, if you need a demonstration of what soap and water do to the appearance of your commercial granite, just wash your windows with (fill in your favorite "soap" here), water and a sponge. "Soap and water" leave residues on the stone that will eventually dull the finish.

The good news is that dulling from surface residue is not permanent. It can be removed using a high alkaline content cleaner designed for natural stone. In some instances, calcification (mineral deposits from evaporated water) will dull surface areas, especially around faucets and fixtures. These deposits may also be quickly, easily, and safely removed.

I also recommend the weekly (or whenever you want to) use of "vanity" products to increase the gloss and improve the general appearance of your commercial granite. These products provide the additional benefits of reducing water spotting and fingerprints on polished surfaces. 

6.) Practices & Products

At the end of the day, it all boils down to this:

- Keep your commercial granite properly impregnated (sealed).
- Clean up spills and contamination in a timely manner.
- Do not use sharp implements on your commercial granite.
- Do not place extremely hot items on your granite. 
- Use quality products, specifically designed for commercial granite.


Granite Tales - Myths, Urban Legends, and Fabrications (Of the Other Kind)

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